Mafalda Gamboa - What Matters in Professional Drone Pilots’ Practice?

Journal article

S. Ljungblad, Yemao Man, Mehmet Aydin Baytas, M. Gamboa, M. Obaid, M. Fjeld
CHI, 2021

Cite

APA Click to copy
Ljungblad, S., Man, Y., Baytas, M. A., Gamboa, M., Obaid, M., & Fjeld, M. (2021). What Matters in Professional Drone Pilots’ Practice? An Interview Study to Understand the Complexity of Their Work and Inform Human-Drone Interaction Research. CHI.

Chicago/Turabian Click to copy
Ljungblad, S., Yemao Man, Mehmet Aydin Baytas, M. Gamboa, M. Obaid, and M. Fjeld. “What Matters in Professional Drone Pilots’ Practice? An Interview Study to Understand the Complexity of Their Work and Inform Human-Drone Interaction Research.” CHI (2021).

MLA Click to copy
Ljungblad, S., et al. “What Matters in Professional Drone Pilots’ Practice? An Interview Study to Understand the Complexity of Their Work and Inform Human-Drone Interaction Research.” CHI, 2021.

BibTeX Click to copy

@article{s2021a,
  title = {What Matters in Professional Drone Pilots’ Practice? An Interview Study to Understand the Complexity of Their Work and Inform Human-Drone Interaction Research},
  year = {2021},
  journal = {CHI},
  author = {Ljungblad, S. and Man, Yemao and Baytas, Mehmet Aydin and Gamboa, M. and Obaid, M. and Fjeld, M.}
}

Abstract

Human-drone interaction is a growing topic of interest within HCI research. Researchers propose many innovative concepts for drone applications, but much of this research does not incorporate knowledge on existing applications already adopted by professionals. This limits the validity of said research. To address this limitation, we present our findings from an in-depth interview study with 10 professional drone pilots. Our participants were armed with significant experience and qualifications – pertinent to both drone operations and a set of applications covering diverse industries. Our findings have resulted in design recommendations that should inform both ends and means of human-drone interaction research. These include, but are not limited to: safety-related protocols, insights from domain-specific use cases, and relevant practices outside of hands-on flight.